Bookings, boarding, Pix, contracts, in the palm of your hand.Capped departures, Pix deposits, QR boarding lists, direct-sale receipts and contracts, and weather and tide rescheduling in one system. AI works inside the operation, and a team stays with your management.The tourist is here. The tour must leave full.

9.29M foreign tourists in Brazil in 2025, a record for the series (Ministry of Tourism, 2026)

37,1% more than in 2024 (Ministry of Tourism, 2026)

US$ 7.9B spent by foreign tourists in Brazil in 2025 (Central Bank, 2026)

49.8K travel agencies in Cadastur in January 2025 (Ministry of Tourism, Cadastur)

Bookings arrive on four channels. The boarding list, by hand.Bookings come via WhatsApp, the partner hotel, the site and the counter. Pix lands with a receipt screenshot, the departure list is built the day before, and receipts and contracts are done by hand.You lose margin on each channel.The OTA keeps a commission, the hotel pays at month end, and weather cancellations become refund fights.

Commission: Airbnb Experiences keeps 20% of tours it sells, and the partner hotel settles commission at month end.

Refund: When weather shifts a departure, rescheduling stays in the chat, and refunds become fights with no contract rule.

Boarding: Lists are hand-built the day before; IDs go missing at boarding.

Payment: Pix lands with a screenshot, and an unpaid booking holds the seat until the day.

Every tour workflow, digitized.From booking to return, one boat to a fleet. Every workflow in one system, with info in reach of decision-makers.

Capped departures: Each tour with time, capacity and spots left, from every channel.

Pix deposit in the agency's name: The deposit goes to the agency's CNPJ; without it, the spot returns to sale.

Voucher and QR check-in: The voucher has the QR the guide scans at boarding. After check-in, the refund closes.

Boarding list: Name, ID, meeting point and restrictions for each passenger, ready the day before.

Bookings from every channel: WhatsApp, site, partner hotels and counter on one capacity, and OTAs via Bókun.

Guides, boats and vans: Every departure: guide, language, boat, van, no clashes.

Partner commissions: The hotel and agent who sell get their commission calculated.

Meeting point on WhatsApp: Time, place, what to bring: day before and day of.

Finance and invoicing: Bills, bank-statement reconciliation and the NFS-e for each sale.

Weather/tide rescheduling: When a departure changes, all get the options, and each choice is recorded.

Receipt, contract and refund: Each direct sale has an accepted contract and receipt. Refunds apply until the deadline, 48 h before departure by default.

AI assistant: Ask how many refunds are open and whether they fit the contract rule.

Every channel, one boarding list.Bookings from WhatsApp, the partner hotel, the site and the counter join the same departure, with ID, meeting point and restrictions. At boarding, the guide scans the voucher QR, flagging no-shows at once.The deposit goes to the agency.The tourist picks the date and party size and pays the deposit by Pix at the link, to the agency's CNPJ. The spot is held 30 minutes; without the deposit, it returns to sale. The QR voucher comes on WhatsApp.Weather and tide shifted; rescheduling is ready.When forecast or tide changes a departure, CERNE builds the rescheduling with new dates, and a person confirms sending. Each choice is recorded; non-replies become owned tasks.Direct sale, with receipt and contract.The tourist accepts the contract with the cancellation rule, pays via Pagar.me on the site and gets an instant receipt. If weather cancels, the refund follows the agreed rule, and a person approves.Born inside a real inbound agency.CERNE's tourism package is being built with Porto Nativo Turismo, an inbound agency in Porto Seguro: tours, bookings, payment, receipt, contract and boarding list in one place. It uses the timed booking and waitlist already running in another customer's store.From one tour to a fleet.No system yet? CERNE becomes the agency's system: departures, bookings with deposits, boarding list, receipt and contract, partners, finance and invoicing.Already sell via a WordPress site or take Pagar.me payments? CERNE integrates bookings and handles boarding, contracts, rescheduling and refunds. OTAs come via Bókun, with Viator and GetYourGuide.Agencies with several bases get special terms.

Tours and departures

Booking with deposit

Voucher and QR check-in

Boarding list

Bookings from every channel

Guides, boats and vans

Partners and commissions

Passenger notices

Weather/tide rescheduling

Receipt and contract

Refund by the rule

Finance and reconciliation

Service invoice

AI assistant

Integrations: WordPress, Pagar.me, Bókun, Viator, GetYourGuide, WhatsApp, Asaas, Focus NFe.Start with an assessment of your operation