Schedule, records, billing, follow-up, in the palm of your hand.Multi-provider schedule, confirmation, records, packages, provider payouts and the patient portal in one system. AI works inside the operation, and a team supports your management.A full schedule doesn't mean patients are seen.

23% of appointment slots end in no-shows, averaged across 105 studies from several countries (Review of 105 studies, 2018)

59% of patients at a physical therapy teaching clinic stopped before discharge (UNIP Araçatuba, 2017)

34% of healthcare facilities offer online booking (Cetic.br, TIC Saúde 2025)

18% of healthcare facilities use AI (Cetic.br, TIC Saúde 2025)

The schedule shows the time. The treatment is scattered.The schedule on one screen, records on another, packages in an Excel sheet and confirmations on the front desk's WhatsApp. The patient misses, stops mid-package or is discharged, and the follow-up gets put off.You lose the patient between one session and the next.Revenue slips through the gaps: the no-show not rebooked, the stalled package and the discharge with no return visit.

No-show: A reminder the day before raises attendance from 67.8% to 78.6%. Without a routine, the empty slot doesn't come back.

Package: The patient stops mid-package, and the clinic only notices when they don't renew.

Follow-up: After discharge, follow-up depends on the front desk's memory, and the patient's pain returns far from the clinic.

Switching systems: Records stay in the old system, and exporting them depends on the vendor.

Every clinic workflow, digitized.From the front desk to the treatment room, from one practice to a network. Every workflow in one system, with clinic data within reach of whoever decides.

Multi-provider schedule: Physical therapy, pilates, nutrition and psychology in one schedule, by provider and by room.

WhatsApp confirmation: The reminder goes out the day before, and the patient's reply goes back to the schedule.

Online booking: The patient picks a time on the portal, anytime, with no schedule conflicts.

Waitlist: The freed slot goes to the first on the list, and the chair doesn't sit empty.

Records and progress: Assessment, sessions, pain and attachments per patient, for professions without a medical record.

Packages and contracts: Sessions used, sessions left and an alert before the package runs out.

Pix deposit: The deposit holds the slot and becomes credit for the session.

Finance and invoices: Payables and receivables, the bank statement reconciled and the NFS-e for each visit.

Payout per provider: Each provider's rule calculates the payout and generates the monthly statement.

Portal between sessions: Exercise videos and a pain questionnaire, and the provider sees the answers before the session.

Aftercare and follow-up: Patients discharged or with no visit in 30 days get contacted on the approved routine.

AI assistant: Ask how much the clinic lost to no-shows and get the answer from operations data.

Every room and every device, no double booking.The booking reserves the provider, the room and the device at once. When the room is taken, the schedule shows the next open time.The whole treatment on one timeline.Assessment, sessions, pain scale, treatment plan and attachments live in the patient record. The signed form is locked, every access is logged, and the clinic exports the record whenever it wants.A deposit at booking holds the slot.The patient books, accepts the rescheduling policy and pays the deposit by Pix in the same link. The amount becomes credit for the session and, if they can't come, carries over to the new time.The no-show becomes a task with an owner.Anyone who misses or asks to reschedule goes into "Reschedule", with an owner and a deadline. The open slot goes to the first on the waitlist, and CERNE follows up until the task is closed.Between sessions, the treatment continues.On the portal, the patient watches the exercise videos, checks off what they did and answers the pain questionnaire. The provider sees the answers before the next session.After discharge, the contact continues.Patients discharged or with no visit in 30 days get the message on the routine the clinic approved. A reply becomes a booking, and no reply becomes a front desk task.One question shows what no-shows cost.AI works inside the system: it cross-checks schedule, packages and finance, shows who didn't reschedule and proposes the outreach. It only sends with your approval, on the dashboard, on your phone or on Telegram.Born inside a real clinic.CERNE's health package was built in the operation of Avittá Fisioterapia: schedule, records, patient portal and finance in one place. In one year, the clinic gained more than 100 new clients, with good retention.From a single practice to a clinic network.No system yet? CERNE becomes the clinic's system: schedule, records, packages, patient portal, finance and invoicing. The data stays the clinic's, with full export.Already use Feegow, Ninsaúde or ProDoctor? CERNE integrates and organizes the workflows on top, or runs a supported switch, with the clinic's data.Networks and franchises get special terms.

Multi-provider schedule

Rooms and devices

Confirmation and reminders

Online booking

Waitlist

Deposits and payments

Records and progress

Specialized assessments

Treatment plan

Home exercises

Questionnaires

Patient portal

Packages and contracts

Payouts

Finance and reconciliation

Service invoice (NFS-e)

Aftercare

Satisfaction survey

Audit trail

Full data export

AI assistant

Integrations: Feegow, Ninsaúde, ProDoctor, Amplimed, Clinicorp, WhatsApp, Google Calendar, Asaas, Focus NFe.Start with an assessment of your operation