Fewer minibar slips added up, fewer registers closed by hand. The front desk goes back to the guest.
Simulation by our team: a 30-room guesthouse with 14 people, breakfast included, 495 room nights a month and 60% of bookings via OTAs. Estimated time.
Every OTA booking costs 15% to 18%. Your direct booking does not.
One workflow per row, with the hours it gives back each month. The label shows what is still on the way.
A freed hour is capacity: more guests with the same team. In the register, the gain comes from what you stop paying: the management system CERNE takes over and the commission on bookings that leave the OTA for your direct channel.
System replaced: R$ 1,639 a month in the vacation rental manager profile (Stays Administrador, R$ 199 plus 1.8% of bookings, list price, for a manager with 20 properties); the channel manager is still paid separately. Commission avoided: R$ 0 to R$ 434 a month, if up to 3% of OTA revenue moves to the direct channel.
Each square is 10 hours of the guesthouse's month. CERNE steps into 49% of them: it automates, eliminates, standardizes or supports with AI. Cleaning, cooking, fixing and welcoming the guest stay with the team.
We mapped 31 processes and 156 tasks of a reference guesthouse, with the time and frequency of each. Every task got a verdict (eliminate, standardize, automate, support with AI or keep human) and the CERNE module responsible for it.
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