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<rss version="2.0"><channel><title>CERNE Blog</title><link>https://ocerne.org/en/blog</link><description>Management and systems by market.</description><language>en</language>
<item><title>Collecting documents from accounting clients: how to close the month without chasing the client three times</title><link>https://ocerne.org/en/blog/accounting-client-document-collection</link><guid>https://ocerne.org/en/blog/accounting-client-document-collection</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>How to organize document collection from accounting clients: deadline in the contract, WhatsApp reminders, checked receipts and who holds up the month-end.</description></item>
<item><title>Agency management software: what it needs and what the tool stack costs</title><link>https://ocerne.org/en/blog/agency-management-software</link><guid>https://ocerne.org/en/blog/agency-management-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Agency software must link contract, piece, approval and invoice. See what to require, what the stack costs in 2026 and how to switch without losing data.</description></item>
<item><title>Airbnb and Booking.com fees in 2026: what a property manager pays and when direct booking pays off</title><link>https://ocerne.org/en/blog/airbnb-host-fees</link><guid>https://ocerne.org/en/blog/airbnb-host-fees</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>The Airbnb fee is 16% in Brazil, and Booking.com charges 18% in its partner program. See how much is left per channel and when to sell direct.</description></item>
<item><title>Tax reform at the accounting firm: what changes in 2026 and 2027 and how to get the new work into your fees</title><link>https://ocerne.org/en/blog/brazil-tax-reform-accounting-firms</link><guid>https://ocerne.org/en/blog/brazil-tax-reform-accounting-firms</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>In 2026, IBS and CBS are in a test phase; in 2027, CBS replaces PIS and Cofins. See the new work for accounting firms and how to get it into your fees.</description></item>
<item><title>Class management software: what it needs for classes, monthly fees and instructors</title><link>https://ocerne.org/en/blog/class-management-software</link><guid>https://ocerne.org/en/blog/class-management-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Software for a course school needs enrollment, attendance, monthly fees with Pix Automático, instructor payouts, online classes and NFS-e in one place.</description></item>
<item><title>Collecting legal fees: what the OAB Code of Ethics allows and how to build the dunning schedule</title><link>https://ocerne.org/en/blog/collecting-legal-fees</link><guid>https://ocerne.org/en/blog/collecting-legal-fees</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>When collecting legal fees, the OAB Code of Ethics bans duplicatas and protesting an invoice. See what is allowed, the right contract and the dunning schedule.</description></item>
<item><title>Construction cost control: where the money leaks and how to close off rework, purchasing and change orders</title><link>https://ocerne.org/en/blog/construction-cost-control</link><guid>https://ocerne.org/en/blog/construction-cost-control</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Rework costs 2% to 9% of a project's value, and labor rose 9.23% in 2025. See where construction costs leak and how to control them per project.</description></item>
<item><title>Construction daily log: what the rules require in 2026, what to record and how to do it without losing the end of the day</title><link>https://ocerne.org/en/blog/construction-daily-log</link><guid>https://ocerne.org/en/blog/construction-daily-log</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Construction daily log in 2026: what Confea and Lei 14.133 require, what to record every day, who signs and how to build the RDO from pending items and photos.</description></item>
<item><title>Construction management software: what to check before signing and how to integrate it with your construction ERP</title><link>https://ocerne.org/en/blog/construction-management-software</link><guid>https://ocerne.org/en/blog/construction-management-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>How to choose construction management software in 2026: purchasing, inventory, daily log, finance per project, change orders, WhatsApp on site, API and cost.</description></item>
<item><title>DJEN deadlines: how to count and track deadlines under CNJ Resolution 569/2024</title><link>https://ocerne.org/en/blog/djen-deadlines</link><guid>https://ocerne.org/en/blog/djen-deadlines</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Since May 16, 2025, deadlines run from publication in the DJEN. See how to count them, what changes with the Domicílio Judicial Eletrônico and how to track them.</description></item>
<item><title>ERP for e-commerce: what to check before choosing and how to switch without losing data</title><link>https://ocerne.org/en/blog/erp-for-ecommerce</link><guid>https://ocerne.org/en/blog/erp-for-ecommerce</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>An e-commerce ERP must unite orders, inventory, invoices and finance from every channel. See what to check, what it costs and how to switch without losing data.</description></item>
<item><title>Event waitlist: how to set up the workshop queue and not lose a spot</title><link>https://ocerne.org/en/blog/event-waitlist</link><guid>https://ocerne.org/en/blog/event-waitlist</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>An event waitlist runs on three rules: first come, first served, a short deadline to pay, and a spot held only until the Pix. See how to set up yours.</description></item>
<item><title>Finance BPO software: what to check before signing and how to connect it to the accounting system</title><link>https://ocerne.org/en/blog/finance-bpo-software</link><guid>https://ocerne.org/en/blog/finance-bpo-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>How to choose finance BPO software in 2026: portfolio, reconciliation, NFS-e, WhatsApp, API, cost per client and how to switch without losing history.</description></item>
<item><title>Gym member churn: how to retain members in the first three months</title><link>https://ocerne.org/en/blog/gym-member-churn</link><guid>https://ocerne.org/en/blog/gym-member-churn</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Gym member churn is decided early: 63% left before month 3 in a study in Rio. See the warning signs, who should act and how to measure it.</description></item>
<item><title>How to price a service with labor hours, materials and travel</title><link>https://ocerne.org/en/blog/how-to-price-a-service</link><guid>https://ocerne.org/en/blog/how-to-price-a-service</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>To price a service, add the real labor hours, materials and travel, then divide by 1 minus taxes, commission and margin. See the calculation.</description></item>
<item><title>iFood fees in 2026: how much is left from each order and how to calculate margin per channel</title><link>https://ocerne.org/en/blog/ifood-fees</link><guid>https://ocerne.org/en/blog/ifood-fees</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>iFood fees run from 12% to 23% per order, plus 3.2% on online payments. See how much is left on each channel and how to calculate the margin.</description></item>
<item><title>Law firm software: how to choose and what it costs in 2026</title><link>https://ocerne.org/en/blog/law-firm-software-how-to-choose</link><guid>https://ocerne.org/en/blog/law-firm-software-how-to-choose</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Law firm software costs R$ 79 to R$ 3,790 per month in 2026. Compare Astrea, ADVBOX, Projuris and EasyJur on capture, users, finance and data export.</description></item>
<item><title>Mercado Livre and Shopee fees in 2026: how much is left from each sale and how to price per channel</title><link>https://ocerne.org/en/blog/mercado-livre-and-shopee-fees</link><guid>https://ocerne.org/en/blog/mercado-livre-and-shopee-fees</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Mercado Livre charges 10% to 19% per sale; Shopee, 14% to 20% plus a fixed fee per item. See how much is left on each channel and how to price.</description></item>
<item><title>Online booking system: how to choose by what it does with no-shows, clashes and commission</title><link>https://ocerne.org/en/blog/online-booking-system</link><guid>https://ocerne.org/en/blog/online-booking-system</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>The right online booking system confirms the day before, takes a deposit with an accepted policy, books staff and room together and closes commission.</description></item>
<item><title>OTA commission for tours in 2026: how much each channel keeps and when to sell direct</title><link>https://ocerne.org/en/blog/ota-commission-for-tour-operators</link><guid>https://ocerne.org/en/blog/ota-commission-for-tour-operators</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Airbnb Experiences keeps 20% of each tour, and GetYourGuide, Viator and Civitatis negotiate per partner. See what's left per channel and how to check payouts.</description></item>
<item><title>Out-of-scope work: how an agency bills the extra without losing the client</title><link>https://ocerne.org/en/blog/out-of-scope-work</link><guid>https://ocerne.org/en/blog/out-of-scope-work</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Over 30% of agencies can't bill out-of-scope changes. See how to write the rule into the contract, log the request and get the extra onto the invoice.</description></item>
<item><title>Patient no-shows: what they cost and how to reduce them with confirmation and deposits</title><link>https://ocerne.org/en/blog/patient-no-shows</link><guid>https://ocerne.org/en/blog/patient-no-shows</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>On average, 23% of appointment slots end in no-shows. See what patient no-shows cost and how to reduce them with confirmation, deposits and a rebooking policy.</description></item>
<item><title>Patient retention: how to prevent treatment dropout and organize follow-up</title><link>https://ocerne.org/en/blog/patient-retention</link><guid>https://ocerne.org/en/blog/patient-retention</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Patient retention: at a physical therapy teaching clinic, 59% stopped before discharge. See where patients drop off and how to organize follow-up.</description></item>
<item><title>Physical and online store inventory: how to stop selling what you don't have</title><link>https://ocerne.org/en/blog/physical-and-online-store-inventory</link><guid>https://ocerne.org/en/blog/physical-and-online-store-inventory</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>To keep physical and online store inventory in sync, use a single balance per SKU, deduct at the moment of sale, hold items until payment and run cycle counts.</description></item>
<item><title>Restaurant management software: what to check before signing and how to switch without losing data</title><link>https://ocerne.org/en/blog/restaurant-management-software</link><guid>https://ocerne.org/en/blog/restaurant-management-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>How to choose restaurant software in 2026: key features, the cost beyond the monthly fee, the iFood integration and how to switch without losing data.</description></item>
<item><title>Restaurant recipe costing: how to build the recipe card, calculate COGS and make every sale deduct inventory</title><link>https://ocerne.org/en/blog/restaurant-recipe-costing</link><guid>https://ocerne.org/en/blog/restaurant-recipe-costing</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Restaurant recipe cards: the fields, the correction factor, plate cost and COGS, with a worked example and how to link the recipe card to inventory.</description></item>
<item><title>Client approval of social media posts: how to set up the workflow so pieces don't come back the day before</title><link>https://ocerne.org/en/blog/social-media-post-approval</link><guid>https://ocerne.org/en/blog/social-media-post-approval</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Post approval without delays: one approver per client, batches with a deadline, edits as comments and a record with name and time. See the schedule that works.</description></item>
<item><title>How to switch gym management software without losing members or billing</title><link>https://ocerne.org/en/blog/switch-gym-management-software</link><guid>https://ocerne.org/en/blog/switch-gym-management-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Switching gym software means exporting the data, handling saved cards and running both systems until the 1st billing cycle. See the step-by-step.</description></item>
<item><title>How to switch clinic software without losing patient records</title><link>https://ocerne.org/en/blog/switching-clinic-software</link><guid>https://ocerne.org/en/blog/switching-clinic-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>To switch clinic software without losing patient records: export everything first, check your council's retention period and run both systems in parallel.</description></item>
<item><title>Sympla fees in 2026: how much you keep from each ticket and how to sell on your own site</title><link>https://ocerne.org/en/blog/sympla-fees</link><guid>https://ocerne.org/en/blog/sympla-fees</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>The Sympla fee is 10% per ticket, with a R$ 3.99 minimum, plus 2% to 2.5% paid by the buyer. Compare it with other platforms and with your own site.</description></item>
<item><title>Tour canceled due to bad weather: refunds, rescheduling and the rule that prevents disputes</title><link>https://ocerne.org/en/blog/tour-canceled-due-to-bad-weather</link><guid>https://ocerne.org/en/blog/tour-canceled-due-to-bad-weather</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Tour canceled due to bad weather: when a refund is due, whether the agency can offer only credit, what the CDC says and how to record each passenger's choice.</description></item>
<item><title>Software for inbound tour agencies: what to compare before signing and how to leave the spreadsheet</title><link>https://ocerne.org/en/blog/tour-operator-software</link><guid>https://ocerne.org/en/blog/tour-operator-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>How to choose inbound tour agency software in 2026: the functions that matter, market list prices and how to leave the spreadsheet without losing bookings.</description></item>
<item><title>Vacation rental cleaning: how to run a same-day turnover without losing reviews</title><link>https://ocerne.org/en/blog/vacation-rental-cleaning</link><guid>https://ocerne.org/en/blog/vacation-rental-cleaning</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Vacation rental cleaning on a same-day turnover: house order, photo checklist, a separate inspection and the 14-day window to claim damage on Airbnb.</description></item>
<item><title>Vacation rental software: what to compare before you sign up or switch</title><link>https://ocerne.org/en/blog/vacation-rental-software</link><guid>https://ocerne.org/en/blog/vacation-rental-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>How to choose vacation rental software: channels, cleaning, owner payouts, cost per booking and how to switch without losing bookings.</description></item>
<item><title>Late payments at the vet clinic: approved estimate, deposit and collection within the rules</title><link>https://ocerne.org/en/blog/vet-clinic-late-payments</link><guid>https://ocerne.org/en/blog/vet-clinic-late-payments</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>A vet clinic cannot hold a pet over a debt. See how an approved estimate, a deposit and collection backed by proof reduce late payments.</description></item>
<item><title>Veterinary medical records: what CFMV Resolution 1.321/2020 requires and which forms the owner signs</title><link>https://ocerne.org/en/blog/veterinary-medical-records</link><guid>https://ocerne.org/en/blog/veterinary-medical-records</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>The veterinary record logs each visit and is kept for 5 years. See what CFMV Resolution 1.321/2020 requires and the 10 forms in art. 10.</description></item>
<item><title>Veterinary practice management software: what to check before signing and what it costs in 2026</title><link>https://ocerne.org/en/blog/veterinary-practice-management-software</link><guid>https://ocerne.org/en/blog/veterinary-practice-management-software</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Vet clinic software needs a schedule, records, vaccines, hospitalization, POS and invoices. See what to check, what it costs and how to switch.</description></item>
<item><title>Wellhub and TotalPass payouts: how much a gym gets per visit and how to check it</title><link>https://ocerne.org/en/blog/wellhub-totalpass-payouts</link><guid>https://ocerne.org/en/blog/wellhub-totalpass-payouts</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>Wellhub and TotalPass payouts depend on the contract and have a cap per member. See how to calculate the real value of each visit and reconcile the month.</description></item>
<item><title>Work order: what it needs to include, from the quote to the customer's signature</title><link>https://ocerne.org/en/blog/work-order</link><guid>https://ocerne.org/en/blog/work-order</guid><pubDate>Mon, 26 Oct 2026 12:00:00 GMT</pubDate><description>A work order records the request, the approved quote, the checklist, materials, photos and the signature. See the fields and what the CDC says.</description></item>
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